Restaurant Supervisor - London Designer Outlet -

Restaurant Supervisor - Wembley

The Supervisor is responsible for assisting senior managers with daily operation of the restaurant, including selection, development and performance of employees as well.

Essential Duties & Responsibilities:

• Support senior managers to deliver all company measures and targets
• Good leadership skills, great potential and ability to use own initiative
• Promote brand values and ensure that 100% of customer satisfaction is delivered
• Aim to exceed the service expectations and inspire the team to go the extra mile and deliver fantastic customer service
• Continuously help to maintain a motivated team and create a great atmosphere and work environment in your restaurant
• Cascade knowledge and drive training & development within your team
• Assist in developing and influencing team members so that everyone reaches their full potential
• Understand buffet operations and fast paced environment in order to maximise sales opportunities
• Perform any reasonable duties as required from time to time in order to contribute to the achievement of business aims and objectives

Key Behaviours:

• Fantastic interpersonal, communication and coaching skills
• High level of enthusiasm and energy to inspire others
• High personal standards, genuine and attentive
• Must be able to work unsupervised in a fast paced restaurant environment
• Must be available to work as late as midnight or later if necessary
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and carry trays filled with multiple dishes and drinks
• Must possess the ability to recognise a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
• Be willing to work overtime when needed and assist the workload of others
• Ambitious and open for continual development
• Hard working and prepared for challenges

The right candidate should ideally posses the following qualification/certification:

• Health and Safety Level 2
• First Aid
• Fire Marshall/Warden
• Personal Licence