Waiter - Birmingham

Waiter - Birmingham

Competitive- Full Time & Part Time

About us

Fazenda is a traditional Brazilian rodizio, with a focus on high quality food and exceptional standards of service. It is part of a young but rapidly expanding, award-winning company that continues to grow from strength to strength.

Fazenda delivers an unforgettable dining experience with a unique concept from our traditional South American roots, creating the perfect environment both for guests to dine in and staff to thrive in.

About you

We believe that it is our people that make the difference and help us stand out as being the best. If you are passionate, warm and genuine, we want to hear from you. You will need to be a strong communicator, a team player, have the willingness to learn, show great initiative and share our values of providing the highest quality of service and products to all our guests. Whilst experience is preferred, it is not essential.

What you’ll get

At Fazenda we pride ourselves on investing in a happy, knowledgeable and motivated team who in turn give 100% to our guests. Employees receive a competitive wage plus tips and have access to a great range of benefits such as: generous staff discount, cycle to work scheme, paid breaks, complimentary drinks and food on shift, sponsored language courses, Employee Assistance Programme.

As a growing company, it is at the heart of our business to develop from within. If you demonstrate the right attitude, desire and potential, we will help with any additional training to put you on course for a future supervisory or management role.

The role - Waiter

Our floor team are responsible for managing the most part of our guests' experience with us. Whilst of course our Grill, Bar and Kitchen departments are integral to the delivery of the experience, it’s you that will help to pull it all together and have the most contact with guests. You are expected to:

• Explain our rodizio concept and nature of service to guests proficiently, providing friendly yet professional and attentive service
• Manage orders and requests offering informed advice and guidance on our menus and products
• Communicate with other departments to ensure all guests' needs are met
• Deliver exceptional levels of service, ensuring that all guests have a unique dining experience and leave feeling valued
• Ensuring the restaurant and dinning space is always maintained and presented to the highest standard