The Celtic Collection

Front Office Supervisor - The Parkgate Hotel

Cardiff, Cardiff (Caerdydd)
14 Apr 2022
14 May 2022
Job Type
Full Time

JOB TITLE – Front Office Supervisor           
TEITL SWYDD - goruchwyliwr swyddfa flaen
DEPARTMENT – Front Office  
ADRAN -swyddfa flaen
LOCATION – The Parkgate Hotel, Cardiff 
LLEOLIAD - Gwesty'r Parkgate, Caerdydd 
RATE OF PAY – £10.50 per hour plus benefits 
CYFRADD Y CYFLOG - £10.50 yr awr ynghyd â budd-daliadau
CONTRACT TYPE – Full time 
MATH O GONTRACT -  Llawn amser 
HOURS OF WORK – 40 hours per week
AWR Y GWAITH -  40 awr yr wythnos
SHIFT DETAILS – 5 days out of 7  
MANYLION SHIFT - 5 diwrnod allan o 7

Do you want to be part of Cardiff’s newest and most prestigious hotel! 

We looking for a brilliant Front Office Supervisor to join our team our new Parkgate Hotel. Training other team members will also be part of your remit so experience in this area is required. You will be of smart appearance, have excellent communication skills, supervisory experience in 4* Front Office Department.

You will ensure that guests receive a warm, friendly and 4* service at all times. You will supervise and assist the Front Office Agents during the check in and check out process, ensuring that the procedure is dealt with in an efficient, professional and swift manner. Undoubtedly, you will often be the first point of contact with our guests so a first impression is extremely important, this means high levels of customer service is a must at all times.

As an employee of The Celtic Collection, you can enjoy a range of incredible perks from lifestyle and retail discounts and career development opportunities just to name a few we are sure you won’t be disappointed!  

Introducing the Celtic Collection, a prestigious family of experience-focused business and leisure destinations born from the legacy of the world-renowned Celtic Manor Resort. The Celtic Collection brings together premium accommodation with exemplary service and world-class facilities. Each venue is unique with its own style and personality. While all offer something different and individual, at the heart of every one is the quality and unparalleled experience associated with the iconic Celtic Manor Resort brand.  
 The Parkgate is a chic new city hotel in the heart of Cardiff, and one of the Celtic Collection’s brand new Inspired Properties. A heady mix of art deco classic-meets-contemporary in a prestigious historic landmark location, this sophisticated new destination is a perfect place to meet, eat and relax, just a short stroll from Cardiff’s Principality Stadium, central railway station and the city’s vibrant café culture. 
At The Parkgate you’ll find: 
170 bedrooms over 6 floors including luxury suites  
139 cover brasserie style restaurant 
Tea lounge, bar and outdoor courtyard 
Flexible function spaces for up to 500 people  
Boutique spa with four treatment rooms and hydrotherapy pool boasting city skyline views 
Residents’ fitness suite 

We welcome?applications from?Welsh speakers? 
In the event we receive a high number of applications, we reserve the right to close this campaign early. 
In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunity employer and would welcome interest from applicants of all groups. 
Yn unol â gofynion?y Ddeddf Lloches a Mewnfudo 1996,?fydd?rhaid i bob ymgeisydd fod yn gymwys i fyw a gweithio yn y DU. Bydd angen tystiolaeth wedi'i dogfennu o gymhwysedd gan ymgeiswyr fel rhan o'r broses recriwtio. Mae'r?‘Celtic Collection’?yn gyflogwr cyfle cyfartal a byddai'n croesawu diddordeb gan ymgeiswyr o bob gr?p.? 

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